FAQ: TY the Tasmanian Tiger HD
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Why are you doing Nintendo Switch first?

We want to ensure that we can deliver a quality product, on time, and not spread ourselves too thin.

Last updated: August 06, 2019 17:39

What about PS4 and XB1 versions?

The current generation of consoles are all within the realm of possibilities. I wonder what those ????? stretch goals might be?

Last updated: August 06, 2019 17:39

How can I get some of the physical rewards that aren’t in the reward tier I’ve backed? I need me some shorts!

We plan to allow backers to add-on additional individual items after the campaign ends, through our pledge-manager. Once this is in place, you’ll be able to purchase additional game keys, and any other products we may have available. Accordingly, you will/may then also have additional postage charges with your shipment for these added items - please see the pricing table in the campaign.

Last updated: August 06, 2019 17:39

Will the digital rewards be delivered with the physical rewards or sooner?

Some digital rewards like the digital soundtrack, the digital artbook, and the Steam key should be sent out soon after the campaign completes, with the physical rewards shipping out around the end of 2019.

Last updated: August 06, 2019 17:39

When will the Nintendo Switch game be delivered? Will there be a physical copy?

We are planning to send out the Nintendo Switch keys as soon as we pass Nintendo’s certification process (lot check). Of course, if we pass lot check sooner, we’ll email out the codes sooner too. The anticipated release is currently the first quarter of 2020, as a digital-only release.

Last updated: August 06, 2019 17:39

Can I play without motion controls?

The game will have both a motion gesture control system; as well as a traditional button press control system, so people can play how they want.

Last updated: August 06, 2019 17:39

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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